CFPC Mobile App – Frequently Asked Questions (FAQs)

The CFPC Mobile App contains the information in the printed FMF program as well as general information about the College of Family Physicians of Canada (CFPC). The Mobile App lets you:

  • Browse the FMF schedule, session content, and speaker information
  • Search for exhibitors
  • See your session agenda
  • Download session handouts
  • Make notes on sessions
  • Fill out FMF session credit evaluations
  • Manage your day through interactive maps, personal schedules, and notes
  • Learn more about the CFPC, CFPC Chapters, and CFPC Media
  • Read the most recent updates through the FMF Twitter feed

App Store

  1. Go to the App Store app on your mobile device
  2. Search for FMF or CFPC Mobile App or College of Family Physicians
  3. Tap on Download
  4. After the download is complete, tap on Open to launch the app

Google Play Store

  1. Go to the Google Play Store app on your mobile device
  2. Search for FMF or CFPC Mobile App or College of Family Physicians
  3. Tap on Download

BlackBerry World

  1. Go to the BlackBerry World app on your mobile device
  2. Search for FMF or CFPC Mobile App
  3. Download and install the app.

The CFPC has a dedicated YouTube CFPC Media channel. See the most recent updates about FMF at https://www.youtube.com/user/CFPCMedia.

After launching the CFPC Mobile App, select the FMF 2016 button to go to the FMF area of the app. Select the Schedule button to see the sessions offered.

Apple:

  1. Launch the CFPC Mobile App
  2. In the tap bar menu, tap on FMF 2016
  • At the bottom of your screen via the tap bar menu on your iPhone/iPod Touch
  • On the left-side slide-out menu on your iPad
  1. Tap on Schedule

Android:

  1. Launch the CFPC Mobile App
  2. Tap on the Menu icon on top left to open the navigation drawer
  3. Tap on the FMF 2016 menu
  4. Tap on Schedule

BlackBerry:

  1. Launch the CFPC Mobile App
  2. From the main screen, tap on Schedule

Browse through the FMF sessions and save the ones that interest you to your personal “My Schedule.” Later you can conveniently locate these sessions.

  1. Launch the CFPC Mobile App
  2. Tap on FMF 2016 to go to the FMF 2016 area of the app
  3. Tap on the Schedule button to browse through the sessions offered
  4. Tap the Add icon to add to your “My Schedule”

Note: With the exception of ancillary sessions, Mainpro+ two- or three-credit-per-hour workshop sessions, and Demonstration Theatre sessions that require pre-registration, most FMF sessions are on a first-come, first-served basis. Creating your own schedule does not guarantee admission into sessions.

“My Exhibitors” is your personalized list of the exhibitors you may want to visit at FMF 2016.

  1. Launch the CFPC Mobile App
  2. Tap on FMF 2016 to go to the FMF 2016 area of the app
  3. Tap on the Exhibitors button to browse through the exhibitors list at FMF
  4. Tap the Add icon to add to your “My Exhibitors” list
  1. Launch the CFPC Mobile App
  2. Tap on FMF 2016 to go to the FMF 2016 area of the app
  3. Tap on Schedule
  4. Tap on the Search icon
  • On the top right on your smartphone OR
  • On the left on your tablet
  1. Key in the session name or number or the speaker’s name
  2. Scroll through the search results for the sessions with the name or speaker you were looking for

You can browse through a list of all the FMF sessions or by day.

  1. Launch the CFPC Mobile App
  2. Tap on FMF 2016 to go to the FMF 2016 area of the app
  3. In the FMF 2016 area of the CFPC Mobile App, tap on Schedule
  4. Tap on the Calendar icon to select List or Day
  1. Launch the CFPC Mobile App
  2. Tap on FMF 2016 to go to the FMF 2016 area of the app
  3. Tap on Schedule
  4. Tap on the relevant session to open the Event Details screen
  5. Click on Tap to write notes in the Notes section
  • To save your notes, click on Save
  • To exit without saving, click on Cancel
  • To delete your notes, click on Erase Notes next to the title of your notes, and click on Yes
  • To save your notes in another app, click on Open via Another App

If you delete the CFPC Mobile App, you will also delete any notes you have made. You can share your notes via instant messaging, email, Twitter, etc., and other personal app before deleting the CFPC Mobile App.

  1. Launch the CFPC Mobile App
  2. Tap on FMF 2016 to go to the FMF 2016 area of the app
  3. Tap on Schedule
  4. Tap on the session to open the Event Details screen
  5. Click on Tap to open your notes in the Notes section
  6. Click on Open via Another App to share your notes via instant messaging, email, Twitter, etc.

If you delete the CFPC Mobile App, you will also delete your “My Schedule” and “My Exhibitors” data and any notes you have taken. You will need to rebuild these from scratch after you reinstall the app.

  1. Launch the CFPC Mobile App
  2. Tap on FMF 2016 to go to the FMF 2016 area of the app
  3. Tap on Schedule
  4. Tap on the session you want to know about to open the Event Details screen
Each session in the FMF schedule on the CFPC Mobile App links to a floor plan showing you where the session will be held.

  1. Launch the CFPC Mobile App
  2. Tap on FMF 2016 to go to the FMF 2016 area of the app
  3. Tap on Schedule
  4. Tap on the session you want to know about to open the Event Details screen
  5. Tap on the Location icon on the right of the Event Details screen to open a floor plan with the session area highlighted.

A number of filters help you narrow your choice of sessions at FMF 2016. For example, you can filter by track, eg, mental health; by sessions that offer simultaneous interpretation; etc.

  1. Launch the CFPC Mobile App
  2. Tap on FMF 2016 to go to the FMF 2016 area of the app
  3. Tap on Schedule
  4. Tap on the Filter icon
  5. Choose the filters you need from the dropdown menu that opens

When you want to clear your filtering choices, tap Filter and select the Clear All Filters option to view all sessions again.

If a speaker has prepared handouts for their FMF session, you can get PDF versions through the CFPC Mobile App. If a handout is available, it will show up in the Event Details screen and on the list organized by date in the Handouts area of the Mobile App.

To download handouts from the Event Details screen:

  1. Launch the CFPC Mobile App
  2. Tap on FMF 2016 to go to the FMF 2016 area of the app
  3. Tap on Schedule
  4. Tap on the session you are interested in to open the Event Details screen
  5. In the Event Details screen, tap on the Handout icon

To download handouts from the Handout menu in the FMF 2016 area:

  1. Launch the CFPC Mobile App
  2. Tap on FMF 2016 to go to the FMF 2016 area of the app
  3. Tap on the Handout menu
  4. Browse and search for relevant handouts

Make sure you’re connected to a stable Wi-Fi access point with a strong signal. Please allow time for handouts to download. Handouts are also available on the FMF website.

Many FMF sessions are eligible for Mainpro+ certified credits. To submit credits via the Evaluations section in the FMF 2016 screen:

  1. Launch the CFPC Mobile App
  2. Tap on FMF 2016 to go to the FMF 2016 area of the app
  3. Tap on Evaluations to go to the Evaluations section
  4. Tap on “Submit your FMF 2016 Session Evaluation”. You will be redirected to a CFPC login page. Use the same login and password on the CFPC Mobile App as you use for the members-only area of the CFPC website.
  5. You will be redirected to a Fluid Survey page entitled “2016 FMF Evaluation and Mainpro+ Credit Reporting Form”.
  6. Follow the instructions listed on the Fluid Survey page.

For each session attended, you will earn the number of credits listed on the fluid survey form. All credits for FMF Mainpro+ certified sessions must be reported by December 16, 2016.

You cannot claim Mainpro+ certified credits for two- or three-credit-per-hour workshops or Ancillary sessions using the FMF app. To claim Mainpro+ credits for two- or three-credit-per-hour workshops please access your CFPC member page after you have received a certificate of completion from the workshop facilitators.

Allow 2–3 weeks for Mainpro+ credits to show in your account after you have evaluated them.

There is a cap on credits on any given day. If the number of credits you submit exceeds the cap set for that day, the difference will be awarded as Mainpro+ non-certified credits. Ask a CPD/Mainpro+ staff member at College Square for clarification.

We recommend that you fill out the session evaluation promptly, when the information is still fresh in your mind. However, you can submit your evaluations any time until December 16, 2016, via the App or the FMF website.

Allow 2–3 weeks for all the credits you submit via the CFPC Mobile App or the FMF members-only site to be validated and reviewed. Once your online or Mobile App submission is approved, your credit summary will be updated.

You will be able to see your credit summary in your Mainpro+ account.

All CFPC-certified sessions are eligible for credit. Any sessions that are not certified by the CFPC may be claimed as Mainpro+ non-certified credits.

If you feel that a session should have a credit, please bring it to the attention of CPD staff in College Square.

Use the same login and password on the CFPC Mobile App as you use for the members-only area of the CFPC website.

The login and password for the Mobile App are the same as the ones you use for the members-only area of the CFPC website. If you continue to have trouble, speak to a staff member at College Square.

You can reset your password via the members-only area of the CFPC website. Use one of the computer kiosks provided for members’ use at the conference or use the browser on your mobile device. If you continue to have trouble, speak to a staff member at College Square.

Yes, the CFPC Mobile App includes all sessions offered during the entire conference, including on the pre-conference day.

The language of the Mobile App is controlled by the language setting of your device. Select either English or French on your device and the app will switch to that language the next time you launch it.

You probably have an older version of the app. Ensure all software updates are completed and that your app is up to date.

The Mobile App was built for use by CFPC members and non-member Mainpro+ participants attending the conference. Other health care professionals may be awarded credits by their medical association. Check with your home association to learn how to apply for such credits. Speak to the CPD staff at College Square for more details.

The CFPC Mobile App does not differentiate between paid or unpaid sessions.

Email any questions about the CFPC Mobile App to [email protected] or ask a staff member at College Square. Email any questions about the CFPC to [email protected] or ask the membership staff at College Square.

Email general questions about the FMF to [email protected] or ask a staff member at College Square.

Check for answers to any questions about Registration or Convocation through the online FAQ at http://fmf.cfpc.ca/faq/. If you are on-site, ask a staff member at the registration area.

The CFPC Mobile App includes a complete exhibitor list. Tap the booth number in the exhibitor listing to see their exact location on the map of the Exhibit Hall. Each exhibitor listing also includes a link to their website so you can contact them after FMF.

To access the official CFPC tweets and FMF-related tweets, log in using your Twitter ID on your device.